Terms and Conditions
Effective as of: 04/01/2024
Welcome to ("Family Sewer," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our services, including sewer and drainage solutions ("Services"). By engaging our Services, you agree to these Terms. Please read them carefully.
1. Services Provided
1.1 Family Sewer provides sewer and drainage services, including but not limited to inspections, cleaning, repair, and maintenance.
1.2 We reserve the right to modify or discontinue any Services at our discretion, with or without notice.
2. Service Requests and Agreements
2.1 Service requests can be made through our website, phone, or email.
2.2 Upon request, we will provide an estimate of costs. This estimate is not binding until a formal agreement is signed.
2.3 A signed agreement or written confirmation is required before any work begins.
3. Payment Terms
3.1 Payment is due upon completion of the Services unless otherwise agreed in writing.
3.2 We accept payments via cash, check, credit card, bank transfer.
3.3 Late payments may incur a fee of 15% per month.
4. Cancellations and Rescheduling
4.1 Customers may cancel or reschedule Services by providing at least [number] hours notice.
4.2 Failure to provide sufficient notice may result in a cancellation fee of [amount or percentage].
5. Warranties and Guarantees
5.1 Family Sewer warrants that all Services will be performed in a professional and workmanlike manner.
5.2 Any specific guarantees on parts or labor will be outlined in the service agreement.
5.3 Our warranty does not cover issues arising from misuse, unauthorized alterations, or external factors beyond our control.
6. Liability
6.1 Family Sewer is not liable for any indirect, incidental, or consequential damages arising from the use of our Services.
6.2 Our total liability for any claim related to our Services is limited to the amount paid by the customer for the specific service in question.
7. Customer Responsibilities
7.1 Customers must provide accurate information and access to the property for the Services to be performed.
7.2 Customers are responsible for securing pets and removing any obstacles that may hinder our work.
8. Privacy and Data Protection
8.1 We are committed to protecting your privacy. Any personal information collected will be used solely for providing and improving our Services.
8.2 We will not share your information with third parties without your consent, except as required by law.
9. Changes to Terms
9.1 We reserve the right to update these Terms at any time. Any changes will be effective immediately upon posting on our website.
9.2 Continued use of our Services after changes constitutes acceptance of the new Terms.
10. Governing Law
10.1 These Terms are governed by and construed in accordance with the laws of [State/Country].
10.2 Any disputes arising under these Terms shall be resolved in the courts of [State/Country].
11. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Family Sewer
Saint Charles, IL 60174
(847) 488-1779